Dear Maria, Thank you so much for sharing your lovely feedback! We’re thrilled to hear that you enjoyed our central location, comfy beds, and well-equipped kitchen. It’s great to know your stay was an enjoyable one overall. About the security deposit, we completely understand your thoughts and want to reassure you that this is a standard practice for aparthotels like ours. The deposit is always fully refunded after departure, as long as there are no extra charges during your stay. Our reception team is available 24/7, so if you have any questions about the deposit—even after your stay—we’re always happy to help. We really appreciate your comments and will keep working on making the process even smoother and clearer for our guests. We hope to welcome you back again soon for another fantastic stay! Warm regards, Jenos Selvarajah Front Office Manager

Dear Ana, We sincerely appreciate your kind comments regarding your stay. We are pleased to hear that you enjoyed a comfortable and quiet room, as well as the service provided by our staff. Best regards, Jenos Selvarajah Front Office Manager